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Don Harter

Associate Dean for Masters Programs
Associate Professor of MIS
Lubin School of Accounting

(315) 443-3502
Room: 315
dharter@syr.edu

PhD (information systems), Carnegie Mellon University

PhD (information systems), Carnegie Mellon University

Research Topics

  • Project management
  • Software process improvement
  • Effect of information technology improvements on product quality
  • Productivity
  • Hiring
  • Salaries
  • And attrition

Professor Harter teaches the MBA courses in management information systems and project management, and a PhD seminar in software engineering economics.

Professor Harter’s research focuses on project management and software process improvement. This research examines the organizational benefits of process maturity on software quality, development effort, and development time. His current work examines the effect of software improvements on personal issues, including hiring policies, salaries, promotions, attrition, management span of control, and organizational design.

Selected Publications
"Impact of Budget and Schedule Pressure on Software Development Cycle Time and Effort," IEEE Transactions on Software Engineering, 35(5) 624-637, with Nan, N., September/October 2009

"Quality Improvement and Infrastructure Activity Costs in Software Development: A Longitudinal Analysis," Management Science, 49(6) 784-800,  with Slaughter, S., June 2003.  

"Cognitive Support for Real-Time Dynamic Decision-Making," Information Systems Research (ISR), 12(1) 63-82, March 2001. 

"Effects of Process Maturity on Quality, Cycle Time, and Effort in Software Product Development," Management Science, 46(4) 451-466, April 2000

“Evaluating the Cost of Software Quality,” Communications of the ACM, 41(8) 67-73, August 1998Selected Publications

  • "Quality Improvement and Infrastructure Activity Costs in Software Development: A Longitudinal Analysis", Quality Control and Applied Statistics, 49(2) 221, 2004, (with Slaughter, S. )
  • "Impact of Budget and Schedule Pressure on Software Development Cycle Time and Effort", IEEE Transactions on Software Engineering, forthcoming, (with Ning, N.)