E-mail Address
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Frances Gaither Tucker
Chair and Associate Professor of Marketing and Supply Chain
(315) 443-3442
Room 637
Marketing
Whitman School of Management
fgtucker@syr.edu
PhD (logistics), The Ohio State University
Research Interests
Most of Professor Tucker’s research has investigated how the logistics function contributes to corporate and marketing strategies and profits. She has extensively researched the use of benchmarking to improve corporate profitability and quality. Her consulting has been both in customer satisfaction measurement and logistics strategy. Clients have included: AT&T, Xerox, GE, DuPont, numerous small businesses, and not-for-profit organizations.
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