Computing

SU Computing Policy

We strongly recommend that all users review the Syracuse University policy for usage of the campus network, computer systems, email and data. SU Policies, Information Technology Website

Whitman Student Computer Recommendation

Computer Type Small chassis notebook, under 4.5lbs
Screen Size 13"-14"
Operating System Windows 7 or 8
RAM 4 GB
Warranty

3-4 year coverage with matching length accidental coverage

Please note:
4 Year CompleteCare Accidental Damage Protection included in purchase of Dell Latitude laptops from SU Bookstore

Software Microsoft Office Professional Plus 2013, SU Recommended Antivirus Software

The Whitman School has been designed with student computing needs in mind, from the building-wide high-speed wireless coverage to the many charging stations in classrooms and team rooms. The recommendations above are designed so that students can best take advantage of the environment provided. We recommend a small sub-4.5lbs notebook computer so that students may collaborate wherever they want.

Because there are so many different Windows-based computers available, our recommendations are designed so that you can find the model that best fits your needs while making sure it be suitable for your required coursework.

Students looking for a Whitman-recommended configuration can go to the SU Bookstore and view the recommended systems. Please feel free to use these systems as a baseline for further computer shopping if you wish. When comparing systems and pricing, please keep in mind that the Dell Latitude system pricing at the Bookstore includes 4-year accidental damage coverage. For Apple laptops the SU Bookstore offers a Safeware Accidental Damage Service Plan for an additional fee. 

Students who prefer non-Windows-based computers
Whitman students are provided academic software and computing resources for use on their personal Windows-based computers whenever possible. Unfortunately, use of provided software and computer resources on non-Windows computers can be difficult and, in certain cases, not possible.

Students electing to use Apple computers can utilize our RemoteApp service, more information can be found here. RemoteApp requires an active internet connection, and will allow you to run all of the software that absolutely requires Windows. 

Please contact Whitman Technology Services for further assistance at wsmhelp@syr.edu.

Computer Repair

Whitman students may go to the Whitman Student Technology Center for troubleshooting of all hardware and software issues. Our Student Computing Coordinator will also facilitate ordering of warranty repair parts if necessary.

Wireless Computing

AirOrangeX, Syracuse University's high-speed wireless network, provides an encrypted secure connection (802.1x) to the SU network. The wireless network is currently available in all University residential facilities, South Campus apartments, and in many University buildings located both on and off campus. To configure your laptop or other wireless device which supports 802.1x please follow the instructions here.

Remote Access (VPN)

Syracuse University offers VPN access via the SURA (Syracuse University Remote Access) utility. Using SURA remotely allows users with a NetID access to their network storage (drives G and H), printing to networked printers and other tools otherwise only available when using an office or lab computer on campus.

Faculty and staff who would like to remotely access SU's computing network and information systems must read the requirements and policies for access and attend training. For more information, please click here.

Mobile Computing

Technology Services has experience with a wide range of available devices, operating systems and cell companies to tailor recommendations to each user's requirements.

Microsoft DreamSpark Program

The Whitman School participates in the Microsoft DreamSpark Program. The program provides access to the latest Microsoft software for our labs, classrooms, and student PCs. The program has two primary goals:

  • To make it easier and less expensive for academic institutions to obtain Microsoft Developer tools, platforms, and servers for instructional and research purposes.
  • To build a community of instructors who can share curricula and other learning resources to support the use of these technologies.
To request access to login to and download software from the dreamspark catalog, please email wsmhelp@syr.edu.

Training & Support

Whitman Technology Services is dedicated to assisting users work with the latest technology. We offer training on a variety of topics including Microsoft Windows, Microsoft Office, and Blackboard. Our technical support responsibilites include, but are not limited to: desktop computing, file systems, streaming servers, web design, and development.

Training sessions are scheduled during the school year. To request a training session or if you need help, please contact Technology Services in Suite 114, (315) 443-2342 or wsmhelp@syr.edu.