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Michel Benaroch

Associate Dean for Research and PhD Programs
Professor of Management Information Systems

315-443-3492
Room: 536
mbenaroc@syr.edu

Ph D, New York University (Information Systems)

Professor Benaroch is Associate Dean for Research and Professor of MIS at the Whitman School of Management. Professor Benaroch’s research addresses issues concerning the economics of IT investment, IT investment risk, ontology-centered knowledge representation, and artificial intelligence applications in finance. He has published extensively in information systems and computer science journals, including MIS Quarterly, Information Systems Research, Journal of MIS, IEEE Transaction on Software Engineering, International Journal of Accounting Information Systems, and International Journal of Human-Computer Interaction. He was ranked #26 (out of top-100 researchers worldwide) who published in top Information Systems journals (MISQ, ISR, JMIS, and JAIS) during 1999-2011.

While at Whitman, Professor Benaroch has taught courses on customer relationship management analytics, management of information technology (IT), IT and Electronic Commerce, decision-support and data mining technologies, and database management. He has also taught at the Israeli Institute of Technology (Technion), New York University, and the University of Rochester.

Research Topics

  • Information technology investments
  • Information technology investment risks
  • Information technology investment portfolios
  • Management information systems

My teaching interests are:

• Customer Relationship Management Analytics
• Business Analytics and Decision Support Technologies
• Strategic Management of Information Technology
• Electronic Commerce

My research interests are:

Economics of Information technology (IT). Using financial and economics techniques to evaluate IT investments, measure IT investment risk, and manage IT portfolios. One focus is on “real option” techniques applied to investments in new IT innovations and in growth IT capabilities (infrastructure).

IT-Oriented Service Innovation. Digitized services innovation, management and use, studied with a focus on the management of risk in IT services and on the management of IT outsourcing relationships.

Ontology-centered knowledge engineering. Designing declarative, ontology-centered modeling formalisms for building knowledge systems and supporting the semantic interoperability of distributed information systems.

Artificial intelligence in finance. Application of knowledge systems and data mining to finance and economics problems.

Selected Publications

Awards and Honors

  • Best Paper Award, the 9th IL-AIS Conference - IL-AIS (2015)
  • Whitman Research Fellow - Whitman School of Management, Syracuse University (2006)
  • Ranked #26 among the Top-100 world-wide researchers who published in top MIS journals (2001)
  • Exceptional Research & Scholarship Award - School of Management, Syracuse University (1998)
  • Exceptional Research & Scholarship Award - School of Management, Syracuse University (1996)
  • Doctoral Fellow - Decision Sciences Doctoral Consortium, Decision Sciences Institute (1989)
  • Doctoral Fellow - Finance Doctoral Consortium, Financial Management Association (1989)