Michel Benaroch

Associate Dean for Research and PhD Programs
Professor of Management Information Systems

(315) 443-3492
Room: 535

PhD (information systems), Stern School of Business, New York University

Professor Benaroch is Associate Dean for Research and Professor of MIS at the Whitman School of Management. Professor Benaroch’s research addresses issues concerning the economics of IT investment, IT investment risk, ontology-centered knowledge representation, and artificial intelligence applications in finance. He has published extensively in information systems and computer science journals, including MIS Quarterly, Information Systems Research, Journal of MIS, IEEE Transaction on Software Engineering, International Journal of Accounting Information Systems, and International Journal of Human-Computer Interaction. He was ranked #26 (out of top-100 researchers worldwide) who published in top Information Systems journals (MISQ, ISR, JMIS, and JAIS) during 1999-2011.

While at Whitman, Professor Benaroch has taught courses on customer relationship management analytics, management of information technology (IT), IT and Electronic Commerce, decision-support and data mining technologies, and database management. He has also taught at the Israeli Institute of Technology (Technion), New York University, and the University of Rochester.

Research Topics

  • Information technology investments
  • Information technology investment risks
  • Information technology investment portfolios
  • Management information systems

My teaching interests are:

  • Customer Relationship Management Analytics,
  • Business Analytics and Decision Support Technologies,
  • Strategic Management of Information Technology, and
  • Electronic Commerce.

My research interests are in three areas.

  • Economics of Information technology (IT). Using financial and economics techniques to evaluate IT investments, measure IT investment risk, and manage IT portfolios. One focus is on “real option” techniques applied to investments in new IT innovations and in growth IT capabilities (infrastructure).
  • IT-Oriented Service Innovation. Digitized services innovation, management and use, studied with a focus on the management of risk in IT services and on the management of IT outsourcing relationships.
  • Ontology-centered knowledge engineering. Designing declarative, ontology-centered modeling formalisms for building knowledge systems and supporting the semantic interoperability of distributed information systems.
  • Artificial intelligence in finance. Application of knowledge systems and data mining to finance and economics problems.
Selected Publications


  • Whitman Research Fellow, Whitman School of Management, Syracuse University, 2006-2008.
  • Exceptional Research & Scholarship Award, School of Management, Syracuse University, 1998.
  • Exceptional Research & Scholarship Award, School of Management, Syracuse University, 1996.
  • Ranked #26 among the top-100 researchers worldwide who published in top Information Systems journals (MISQ, ISR, JMIS, and JAIS) during 1999-2011 - University and Author Rankings Based on Senior Scholars' Basket of Journals
  • Electronic Commerce Research and Applications - Associate Editor
  • Journal of Association of Information Systems - Associate Editor
  • Workshop on Software Development Governance - Member of Program Committee (SDG’2008 - SDG’2011)
  • Conference on eCommerce and Internet Governance - Member of Program Committee (2007)
  • International Workshop on Artificial Intelligence in Economics and Management - Member of Program Committee (1995)
  • International Conference on Artificial Intelligence Application on Wall Street - Member of Program Commitee (1993-1995)

  • Benaroch appointed associate dean for research 10.17.11
    Michel Benaroch, professor of management information systems in the Whitman School, has been appointed associate dean for research, effective Oct. 1. Benaroch will lead the school’s efforts to enhance research productivity, reputation and reach. Read more>>