Professor Easton's research focuses on capacity and demand management issues in both service and manufacturing organizations. He serves as faculty advisor to the student chapter of the American Production and Inventory Control Society (APICS), and is on the editorial review board for two professional journals. He also advises practicing managers in industries ranging from auto manufacturing and energy to health and emergency services, and holds a position on the Board of Directors for APICS CNY.
"Service Completion Estimates for Cross-trained Workforce Schedules under Uncertain Attendance and Demand," Production and Operations Management, 23(4), 660 - 675, 2014.
“Cross-training Performance in Flexible Labor Scheduling Environments,” IIE Transactions, 43(8), 589-603, 2011.
“Schedule Recovery: Unplanned Absences in Service Operations,” (with J. Goodale), Decision Sciences, 36(3), 459–488, 2005.
"Optimizing Service Attributes: The Seller's Utility Problem," (with M. Pullman), Decision Sciences, 32(2), 251-275, 2001.
“Pricing and lead time decisions for make-to-order firms with contingent orders,” (with D. Moodie), European Journal of Operational Research, 116(2), 305-318, 1999.
"Distributed Genetic Algorithm for Deterministic and Stochastic Labor Scheduling Problems," (with N. Mansour), European Journal of Operational Research, 118(3), 502-523, 1999.