Fred Easton

PhD (operations management), University of Washington

Research Topics

• Labor scheduling
• Staffing allocation of workers in service sector
• Capacity and demand
• Management in-service systems in auto manufacturing
• Health
• Emergency services

In addition to introductory courses in operations and quality management, Professor Easton teaches advanced courses in spreadsheet management science and service systems management.

Professor Easton's research focuses on capacity and demand management issues in both service and manufacturing organizations. He serves as faculty advisor to the student chapter of the American Production and Inventory Control Society (APICS), and is on the editorial review board for two professional journals. He also advises practicing managers in industries ranging from auto manufacturing and energy to health and emergency services, and holds a position on the Board of Directors for APICS CNY.

Selected Publications
“Cross-training Performance in Flexible Labor Scheduling Environments,” IIE Transactions, (in press), 2011.

“Schedule Recovery: Unplanned Absences in Service Operations,” (with J. Goodale), Decision Sciences, 36(3),  459–488, 2005.

"Optimizing Service Attributes: The Seller's Utility Problem," (with M. Pullman), Decision Sciences, 32(2), 251-275, 2001.

“Pricing and lead time decisions for make-to-order firms with contingent orders,” (with D. Moodie), European Journal of Operational Research, 116(2), 305-318, 1999.

"Distributed Genetic Algorithm for Deterministic and Stochastic Labor Scheduling Problems," (with N. Mansour), European Journal of Operational Research, 118(3), 502-523, 1999.

• Easton, Haynie, McKelvie join editorial boards 12.23.11
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