Whitman School of Management at Syracuse University
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Abstract Details

Challenges To Launching Grassroots Microlending Programs: A Case Study
Vol. Volume 5, Number 3 December/2000

Michael P. Freedman
This case study examines the startup of a microcredit Department of Upstate, NY that was launched in 1997 by an informal group lacking expertise in microlending, and having limited experience in business and little in community organizing. Important findings include: the limits of volunteerism and the need for paid staff; opting to focus on the program rather than develop a free standing agency; the challenges of partnering; the tension between armchair policy and working reality; the evolution of the organizational culture with the replacement of founding board members.

Keywords: microlending program (USA); startup; organizational development; case study