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Television Interviews
Featuring Buzz Shaw |
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Central Issues, WCNY-TV, April 14, 2006 |
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Hour CNY, WCNY-TV, January 27, 2006 |
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With Steve on Sunday, News Channel 9 WSYR, January 19, 2006 |
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| Leadership Videos |
Demonstrating principles from 'The Intentional Leader'
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Conflict Resolution |
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Introduction by Buzz Shaw, outlining a four-step approach to conflict resolution. |
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Conflict 1: Joe and Sharon, graphic artists working in adjoining cubicles, meet with their supervisor to address Joe’s playing of loud reggae music, which Sharon finds distracting. |
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Conflict 2: Bill has been offered the job of his dreams in Chicago. His partner, Jane, loves her current job and doesn’t want to relocate. |
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Conflict 3: Members of a newspaper’s editorial board reach an impasse over whether to publish a controversial cartoon. |
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Conflict 4: A college student home on break negotiates with her parents to lift her curfew. |
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Conflict 5: A salesperson, who believes he is making less than his colleagues, asks his boss for a raise. |
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Conflict 6: Two roommates—one pre-med, the other a partyer—meet with their residence hall supervisor to address their conflicting needs. |
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Mock Group Work |
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Session 1: Group members get acquainted, review their class assignment, agree on ground rules for future meetings and identify a process for selecting their project. |
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Session 2: A project has been chosen, and members of the team have presented their plans prior to the meeting. At the meeting, conflicts arise over deadlines, the quality of work completed and uncertainty about what’s required. |
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Session 3: The group brainstorms ideas for a marketing plan. |
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| Other Videos |
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Institutional Change: The Why and the How, The New Balancing Act in the Business of Higher Education, TIAA-CREF Institute Conference, November 4, 2005 |
