Q. What is my NetID?
A. The University NetID provides access to a variety of computing services, depending on your status or role within the University. The services include:
Q. How do I access Blackboard?
A. Go to http://blackboard.syr.edu, you can login with your NetID and password.
Q. How do I register for my Courses?
A. Go to http://myslice.syr.edu, you can login with your NetID and password. Go to “Course Catalog & Class Search” to begin the registration process.
Q.Why can't I see my courses in Blackboard?
A. First, please verify your course registration in the "Course Catalog & Class Search" section of MySlice. If you are officially registered for a course you will be automatically added to the appropriate Blackboard course during the 1 p.m. or 1a.m. data feed. Second, if a course has not been made available by the instructor, it will not show up in the "My Courses Plus" module for the students enrolled in the class. It should, however, appear listed in the "My Courses" module as (unavailable). Third, courses are loaded into Blackboard approximately one week before the semester.
Q. How do I access the iMBA Program Course in Blackboard?
A. To access the iMBA Program Course login to Blackboard (http://blackboard.syr.edu) and navigate to “My Organizations Plus.” You should see a link to iMBA Program. If you do not see the iMBA Program link in My Organizations Plus, please contact srotblat@syr.edu (315-443-3054).
Q. Why am I having trouble viewing an online streaming video?
A. To view streaming media you need a broadband connection and an updated media player. If you are having trouble accessing Whitman videos please go to the Streaming Media Troubleshooting Page.
Q. Do I need a broadband Internet connection to participate in the iMBA?
A. Yes, a broadband connection is required to experience on-demand streaming media and other rich media applications. If you need more help, view our Streaming Media Troubleshooting Page.
Q. How do I access broadband wireless(AirOrangeX) while I am on campus?
A. AirOrangeX, Syracuse University's high-speed wireless network provides an encrypted secure connection (802.1x) to the SU network. To configure your machine, go to http://airorangehelp.syr.edu/.
Q. What is the best way to reach Technology Services?
A. During normal business hours iMBA students can call the general Technology Help line at 315-443-2342 or email
wsmhelp@syr.edu. If you are looking for an individual person, please click here to access the
Technology Services directory. If it is after normal business hours and there is an emergency please email
senadzan@syr.edu or call 315-443-4602.
Q. How do I forward my SU email address to another email address?
A. Go to http://its.syr.edu/netid/, click on “Manage your NetID.” After entering your NetID and password, choose “Change syr.edu mail delivery” to modify your forwarding address.
Q. I do not have administrative rights but I would like to pre-configure my laptop for broadband wireless(AirOrangeX) while I am on campus.
A. Pre-configuration of machines for Syracuse University's 802.1x wireless network can be completed by following the "Wireless Computing" instructions.
