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Lynette Johnson

Adjunct Faculty

ljohns13@syr.edu

BS, Iowa State University (Biology)
MS, Iowa State University (Statistics)
MS, Iowa State University (Horticulture)

Lynette Johnson has spent her career in Quality and Performance Improvement for both manufacturing and healthcare. Johnson earned a BS in Biology from Iowa State University and a MS in Statistics from Texas A&M University. In manufacturing, she supported quality improvement as a Staff Quality Engineer for IBM Corporation printed circuit board manufacturing process. She is a Six Sigma Black Belt and in 2011 earned American Society for Quality (ASQ) Six Sigma Black Belt certification. She has been the Six Sigma project team leader on healthcare-focused projects including improving the timeliness of surgical prophylactic antibiotic administration and reducing surgical site infections for hip and knee replacement procedures. In addition to her position as Adjunct Faculty for the MBA@Syracuse Lean Six Sigma course, Johnson is a Senior Quality Improvement Analyst at a Syracuse, NY hospital. During Johnson’s 12 years in hospital performance improvement and statistical consulting, she has supported a wide variety of services including Surgical Services, Patient and Guest Relations, Emergency Services, Infection Prevention, Intensive Care and the Physician Clinical Roundtable. Her responsibilities include performance improvement relating to the Centers for Medicare and Medicaid Services (CMS) Value-Based Purchasing program and Hospital-Acquired Condition reduction program, specifically addressing reduction of surgical site infection rates and improvements in HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. Additionally, Johnson provides statistical consulting support for various hospital research projects on diverse subjects such as an investigation of nephrotoxicity of certain antimicrobials and a comparison of outcomes for robotic, laparoscopic and open surgical procedures.