RemoteApp and RDWeb - Instructions for Mac OS X Users

Configuring your Mac OS X Computer for RemoteApp and RDWeb

Prior to configuring/using RemoteApp and RDWeb, you must download and connect to the SU VPN for Mac OS. In addition, you must have Mac OS X 10.7 or newer.

Click here to download the SU VPN for Mac

Please note: Some international students may have a Mac that was purchased in their home country and is configured to connect to the Mac App Store of that country, and not the US App store. Microsoft Remote Desktop is currently only published in the US App store. If you need assistance in this regard please email wsmstudent@ot.syr.edu.

To configure your Mac OS X 10.7 Lion (or newer) Computer to connect to RemoteApp, please follow the instructions below. 


Alternatively, watch videos on how to set up RemoteApp on your Mac.

  1. Click the Apple menu, and select "System Preferences":
    system preferences
  2. In the top row, click on "Security & Privacy":
    security and privacy
  3. Make sure the General button is selected at the top, then look for the section titled "Allow apps downloaded from" (if you do not see this, proceed directly to step 7 below):
    allow from dialog
  4. Click the lock in the lower left corner to make changes, and enter your Mac password when you're asked for it:
    unlock
  5. Under "Allow apps downloaded from:" select "Anywhere" if it isn't already selected. A dialog will pop up warning that "Choosing 'Anywhere' makes your Mac less secure." Click "Allow from anywhere".
    allow from anywhere
  6. Close System Preferences.
  7. Click the Apple menu, and select "App Store":

    appstore
  8. Search for Microsoft Remote Desktop:

    search
  9. Click on "Free":

    result
  10. Click on "Install App":

    install
  11. If you are asked for your apple ID and password, enter it, and click continue:
     
    auth
  12. You will see "Installing":

    installing
  13. When it's installed, click on "Open":

    open
  14. Open Microsoft Remote Desktop. The first time you run it you will probably see a dialog similar to the one below. Click "Don't show this again", then click "Close", as shown:
      
    login
  15. You should see the main Microsoft Remote Desktop app window. You won't see anything just yet; we need to configure it. To start, click "Remote Resources", as highlighted below:
      
    apps
  16. In the URL Field, type "https://remoteapp.whitman.syr.edu/rdweb/feed/webfeed.aspx", then use your SU Email address and password in the fields below, and click "Refresh":
     
    import
  17. You should see a success message similar to the one below:

    select
  18. Close the Remote Resources pane. You should now see all the resources that you have access to within Whitman's instance of RemoteApp:

    edittheconnection
  19. Double click on any one of the applications, and you'll see a black window up showing the following dialogs asking for further configuration:

    configdialog1
  20. In this first dialog, you'll want to check the box that states "Do not ask again for connections to this computer, as indicated below. Then, click "Select a folder to access remotely" that's indicated by the arrow:

    configdialog2
  21.  When you click on the drop down, you'll get a selection that says "Browse". Click that and you'll see a Finder window pop up. Make sure your home directory is selected on the left side as indicated below, then click "choose":

    configdialog3
  22. You should now see all boxes checked, and the folder "/Users/<your mac username> indicated in the folder listing. It should look similar to this. Click connect as indicated:

    configdialog4
  23. You should see your computer quickly flip through the following dialogs:

    config
    rdpconnecting
  24. You'll get a security dialog as shown below. Click "Continue":
     gatewaywarning
  25. You will then see a window similar to a WIndows 8.1 login progress screen:
    launchingapp
  26. Finally, your application will run:
    launchedapp

When you're done, simply close your app and disconnect from the SU VPN.

Editing your own files (on your computer) using RemoteApp

Using the configuration instructions above, it should be possible for you to edit files which are on your Mac using applications on RemoteApp. To do so you MUST open the RemoteApp application first (you can not double click a file on your Mac and have it open with RemoteApp, currently). 

When you launch a RemoteApp application and click "File", then "Open" you should see the following file dialog:

remoteapp file dialog

The location that's indicated above by the arrow should be your Home Directory on your Mac. Choose whatever file you need there, and edit away!

How-To Videos

Set Up the SU VPN on your Mac

If you encounter any problems following these instructions please send an email to wsmstudent@ot.syr.edu.