RemoteApp and RDWeb - Instructions for Windows Users

Configuring your Windows computer for RemoteApp and RDWeb



***IMPORTANT***
Prior to configuring/using RemoteApp and RDWeb, you must download and connect to SURA, the SU Remote Access VPN tool.
You can get it at https://sura.syr.edu/download/default.aspx.

To configure your Windows computer to connect to RemoteApp, please follow the instructions below:
  1. In the start area of your Windows OS (for Windows 8.1, the start screen, or for Windows 10, the Cortana Search Box), type “remoteapp”, but don’t hit enter.
  2. In the results that are shown, click “Access RemoteApp and desktops”.
  3. In the “Access RemoteApp and Desktops dialog, enter https://remoteapp.whitman.syr.edu/rdweb/feed/webfeed.aspx in the “email address or connection URL” box, and click “Next”, as shown:

    feed URL

  4. You’ll be shown a “Ready to set up the connection” dialog that warns you that a new configuration will be added to your computer. Click Next, as shown:

    remoteapp setup image 2
  5. You’ll receive a dialog requesting your username and password. Enter your SU Email address as your username, and your SU NetID password as your password. Underneath, check the box for “Remember my credentials”, and click next, as shown:

    remoteapp credentials
  6. Next you’ll see “You have successfully set up the following connection:” and it will summarize the connection name and statistics. Click Finish, as shown:

    remoteapp setup complete
  7. Your RemoteApp and Desktops Connection setup is now complete.

Using Whitman RemoteApp and Desktop Connections

Now that RemoteApp is set up, you can begin to utilize it.

  1. Start and log in to SURA using your SU NetID credentials. This will connect you to SU's VPN, which will provide a smoother experience using RemoteApp. Once you've connected to SURA, you can minimize it.
  2. Notice you now have a section in your Start Menu/All Apps or Start Screen/App View called "Whitman School of Management (RADC).

    RA Listing

    In that section are all the apps and connections that you have access to with RemoteApp. Choose any application or connection (if you are participating in the Excel Certification Training program and are taking practice exams, you would use the "Excel_Testing" remote desktop session), and click on it. If you receive a dialog warning you about the connection and asking whether you want to continue, check the box that states "Don't warn me again" and then continue.
  3. Your application should load and appear as though it's installed on your computer.