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Don Harter

Don Harter

Associate Professor of MIS
Director, MS in Business Analytics Program

Room: 517

Ph D, Carnegie Mellon University (Information Systems)

Research Topics

  • Project management
  • Software process improvement
  • Effect of information technology improvements on product quality
  • Productivity
  • Hiring
  • Salaries
  • Attrition

Professor Harter teaches the MBA courses in business analytics and project management, and a PhD seminar in research methods.

Professor Harter’s research focuses on project management and software process improvement. This research examines the organizational benefits of process maturity on software quality, development effort, and development time. His current work examines the effect of software improvements on personal issues, including hiring policies, salaries, promotions, attrition, management span of control, and organizational design.

Selected Publications
  • "Does Software Process Improvement Reduce the Severity of Defects? ALongitudinal Field Study", IEEE Transactions on Software Engineering, 38(4), 810-827, 2012 (with Kemerer, C., Slaughter, S.)
  • "Impact of Budget and Schedule Pressure on Software Development Cycle Time and Effort", IEEE Transactions on Software Engineering, 35(5), 624-637, 2009 (with Nan, N.)

Awards and Honors

  • Whitman Graduate Faculty of the Year - Syracuse University (2011)
  • Whitman Teaching Fellow - Whitman School of Management, Syracuse University (2010)
  • Whitman DCP MBA graduation Marshall - Whitman School of Management, Syracuse University (2005)
  • Whitman MBA graduation Marshall - Whitman School of Management, Syracuse University (2005)
  • Faculty Recognition Award for Outstanding Research Mentorship - University of Michigan (2003)
  • Teaching Fellow - Eberly Center for Teaching Excellence, Carnegie Mellon (1999)
  • Business Administration Undergraduate Teaching Award - Carnegie Mellon (1998)
  • University Graduate Teaching Award Honorable Mention - Carnegie Mellon (1998)
  • Air Force Award for Excellence - Air Force (1991)
  • Hewlett-Packard/Ford Motor Company "Best-in-Class" in Information Technology - Hewlett-Packard/Ford Motor Company (1991)
  • US Army recognition for excellence - US Army (1981)